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Shipping & Returns

Why Shop at

Free Shipping

Unlike many other web sites that have special rules and lots of fine print, we offer free shipping storewide on all orders of $100.00 or more within the United States, with no special exceptions. Our shipping rates are based upon the weight and the method one chooses for delivery through USPS.  These rates are calculated and shown on your shopping cart upon purchase on orders under $100.00.

100% Quality Guarantee

If for whatever reason you're not happy with your purchase, just go through our easy return process to return an item you have ordered from us. With our 30 day return policy, there are no special catches or exceptions. All we ask is that you send the products back to us in the original packaging, unworn with tags attached, and make sure that the products are in the same condition that you received them.

Fast Shipping

Just because shipping is free doesn't mean it should take a long time. We understand that getting your products quickly is important to you, so we make every effort to process your order quickly. When you order from, you can expect to receive your order within 3-5 business days.

Huge Selection

With thousands of items in stock, we offer the best alpaca product selection anywhere -- online or offline. We add new styles to our site on a daily basis so that our selection is always fresh and up to date.


We believe that if we give our customers a great shopping experience, then growth in sales will eventually come on their own. So rather than focusing on maximizing profits, we focus on maximizing the service that we provide.

Privacy respects your privacy and is committed to protecting it.